Refund policy

At XMCS, every order is carefully inspected before shipment. We stand behind the quality of our products.

Returns & Refunds

We accept exchanges or refunds only in the following cases:

• ✓ The product arrives damaged or defective.
• ✓ An incorrect item or size was sent due to an error on our team.

Conditions

• You must contact us within 3 days of receiving your order.
• Photo or video evidence of the issue is required.
• Items must be unused and in their original condition, unless the issue is related to a defect or shipping error.

Resolution

After reviewing your request, XMCS may provide:

• Product replacement, when available.
• Refund to the original payment method.

Contact

Please contact our customer support and include your order number, a description of the issue, and clear photo or video evidence.

XMCS is a brand operated by XMCS LEGACY LLC.