Política de reembolso
At XMCS, every order is carefully inspected before shipment. We stand behind the quality of our products.
Returns & Refunds
We accept exchanges or refunds only in the following cases:
- ✓ The product arrives damaged or defective.
- ✓ An incorrect item or size was sent due to an error on our team.
Conditions
- You must contact us within 3 days of receiving your order.
- Photo or video evidence of the issue is required.
- Items must be unused and in their original condition, unless the issue is related to a defect or shipping error.
Resolution
After reviewing your request, XMCS may provide:
- Product replacement, when available.
- Refund to the original payment method.
Contact
Please contact our customer support and include your order number, a description of the issue, and clear photo or video evidence.
XMCS is a brand operated by XMCS LEGACY LLC.